Terms and Conditions

C O L O U R   W O R K 

We require a blow dry with all colour services, this allows the stylist to check there work and ensure both client and stylist are happy with the end results.
*Blow dry charges are addional to a colour charge*

Colour Correction: If your hair is very dark and you would like to go blonde or just lighter than you are, this will result in a warm stage or (to be completely honest) ginger. This is just a stage you will need to go through to get the colour you would like.
Usually, you'll need only one more visit to get through this. This is not us doing anything wrong - it's just science and 90% of the time it's completely unavoidable.
When you embark on this journey with us, you accept this stage and understand the risks involved. If you are on process of changing colour, each appointment is quoted indivually. Therefore your first appointment charge will only cover your first session. Unfortunately, if you then decide this isn't the colour for you and want to change.. this would be a chargeable service as you're changing the original service. 

We cannot guarantee exact results (but we will try harder than anyone to get this for you). All hair is different, and colours will react differently to different naturally occurring undertones in your hair, making it impossible to predict exact outcomes.

T O N E R S 

They do fade, and if they do within a week we will look after you complimentary. However after that this will be chargeable as toners can fade out if not looked after properly on your end.

P L E A S E   N O T E 
Having said all this, no one wants you to have the hair of your dreams more than me :)
And we will work with you to achieve this, but I have to protect the business and my stylists' confidence as these things above have come up, and now I have to make you aware of them.
We're utterly approachable if you don't like something about your hair, and if it's our mistake we will always fix it complimentary 

Thank you for reading
Aaron